Phone Survey

Thank you for allowing a member of our wellness team to assist you over the phone today. Please help us provide you with the quality service you deserve by taking a few minutes to complete this survey. We appreciate your time and honesty.

When you called Pensacola Apothecary, did we quickly answer your call? Yes No

Which member of our team did you speak with?

Angie	Chris	Gina	Jennifer	Jenny	Julie	Stephanie
Kara	Kristy	Lacey	Michelle	Natasha	Pam	Not Sure

Did our team member use your name during your phone conversation? Yes No

Do you think the team member who helped you was:

Knowledgeable	Yes	No
Friendly	Yes	No
Helpful	Yes	No

Were we able to resolve your concerns during this call? Yes No

Did our team member ask you to take our survey? Yes No

How did you feel after disconnecting your call with Pensacola Apothecary today:

Informed	Yes	No
Impressed	Yes	No
Disappointed	Yes	No

Would you choose to call Pensacola Apothecary for help again? Yes No